1. Information We Collect

We may collect the following types of information:

a) Account and Company Information

When you create an account, we collect information such as:

  • Company name and contact details.
  • Contact person’s name, role, and email address.
  • Login credentials (such as email and password).

b) Driver Information

To operate the platform, ISPs may add driver information, which can include:

  • Driver name and basic contact details.
  • Availability and cost per day.
  • Internal identifiers (e.g., FedEx ID), where applicable.

You are responsible for having the appropriate legal basis to share driver information with XtraDrivers and with other ISPs via the platform.

c) Usage and Technical Information

We may collect information about how you access and use the Service, including:

  • Log data (e.g., IP address, browser type, access times).
  • Device information.
  • Pages and features used within the Service.

2. How We Use Information

We use collected information to:

  • Provide, operate, and maintain the XtraDrivers platform.
  • Enable ISPs to add drivers, mark availability, and share drivers.
  • Facilitate communication between ISPs related to driver sharing.
  • Maintain security, prevent abuse, and troubleshoot issues.
  • Improve and optimize the Service and user experience.
  • Comply with legal obligations where applicable.

3. Legal Basis for Processing (Where Applicable)

Depending on your jurisdiction, our legal basis for processing personal data may include:

  • Performance of a contract (providing the Service to you).
  • Legitimate interests (e.g., improving the Service, preventing abuse).
  • Compliance with legal obligations.

4. How We Share Information

We may share information in the following situations:

a) Between ISPs on the Platform

The core purpose of XtraDrivers is to allow ISPs to share drivers between each other. When you use the Service, certain driver and company information will be visible to other ISPs, such as driver name, availability, cost, and company name, as needed to request and confirm driver sharing.

b) Service Providers

We may share information with third-party vendors who help us operate the Service, such as hosting providers, email services, or analytics tools. These providers are required to handle data securely and use it only to provide services to us.

c) Legal Requirements

We may disclose information if we believe it is reasonably necessary to:

  • Comply with applicable laws or legal processes.
  • Protect the rights, property, or safety of XtraDrivers, our users, or others.
  • Respond to lawful requests from public authorities.

5. Data Retention

We retain information for as long as necessary to operate the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it where required by law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect information against loss, theft, and unauthorized access, use, or disclosure. However, no system can be fully secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • The right to access, correct, or update your information.
  • The right to request deletion of certain data.
  • The right to object to or restrict certain types of processing.

If you wish to exercise any of these rights, you can contact us at contact@xtradrivers.com. We may need to verify your identity before responding to your request.

8. International Transfers

Depending on where you are located, your information may be transferred to and processed in countries different from your own, which may have different data protection laws. Where required, we will take appropriate steps to ensure that your information receives an adequate level of protection.

9. Children’s Privacy

XtraDrivers is not intended for use by children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through the Service or by email.

Your continued use of the Service after the changes become effective constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

contact@xtradrivers.com