Frequently Asked Questions
Here you’ll find more detailed answers about how XtraDrivers works, who it’s for, and how FedEx ISPs can use the platform to share drivers and monetize available capacity.
General
XtraDrivers is a driver-sharing platform built exclusively for FedEx ISPs. It allows ISPs to share drivers between each other, so they can find coverage when they are short and monetize drivers when they are available.
The platform is designed only for FedEx ISPs. Each company is verified as an ISP before being able to share or request drivers.
No. XtraDrivers is not a staffing agency. It is a collaboration tool between ISPs that already employ their own drivers. You keep full control over your drivers and your HR processes.
Pricing & Fees
There is no monthly subscription. The platform is free to use. You only pay a small fee per transaction when a driver share is successfully confirmed between ISPs.
No. You can create your account, add drivers, mark availability, and review available drivers from other ISPs without any cost. Fees only apply when a driver share is confirmed.
Drivers & Availability
You can add as many drivers as you want, but you decide which ones are available to be shared by marking their availability on the calendar. Only drivers with availability will show up as available to other ISPs.
The owning ISP always controls the driver’s availability. You can update availability at any time — even at the last minute — so that the platform reflects the real status of your operation.
A driver can work for another ISP only during the dates that the owning ISP has marked as available and that have been approved through a request on XtraDrivers. All agreements remain between ISPs.
Requests & Approvals
From the “Find Drivers” screen, you can filter by date and see which drivers are available. When you find a driver that fits your needs, you send a request specifying the date or dates needed. The owning ISP can then approve, modify, or decline the request.
Once a request is approved, both ISPs see the confirmation in their dashboards. The driver is considered reserved for those dates, and you proceed with your normal operational and onboarding steps as agreed between the ISPs.
Cancellation policies are defined between ISPs. XtraDrivers does not enforce a specific cancellation policy, but the platform will allow you to track status changes so both sides can stay aligned.
Payments & Responsibility
The owning ISP decides how they prefer to be paid. In many cases, the requesting ISP pays the driver directly via payroll or pays the owning ISP via invoice. XtraDrivers does not process or hold any payments between ISPs or drivers.
Each ISP remains responsible for ensuring that any driver they use meets FedEx requirements and any legal or contractual obligations. XtraDrivers is only a coordination tool.
Data & Security
Only essential details are displayed: name, availability, daily cost, and company name. Sensitive identifiers such as FedEx IDs can be restricted or only shown after a request is approved, depending on your configuration.
We follow industry best practices for secure data handling. Data is used only to operate the platform and is never sold to third parties. For more details, please review our Privacy Policy.
Getting Started
Go to the homepage and click on “Create Your Free Company Account”. You’ll be guided through a short registration process and then you can start adding drivers and marking availability.
Yes. If you’d like help with configuration or best practices for using the platform, you can contact us at contact@xtradrivers.com.